Get in Touch With Us
Have questions or need assistance with machinery, spare parts, or services? Our team is ready to help. Whether you’re planning a new production line or need after-sales support, PT. Saripersada International Trading is here to support your industrial growth—every step of the way.
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Office Address
Our team is ready to assist you with machinery consultations and support across Indonesia.
CITRA RAYA BLOK C.1/21, Cikupa, Banten
Message Us
Send us your machinery inquiries, and our team will respond promptly to provide the solutions you need.
anthony@saripersadatrading.com
Call Us
Need immediate assistance? Call us directly for product information, technical support, or after-sales service.
021 5961115
Get in Touch with Saripersada International
Have questions or need support with our machinery or services? Contact us and let our experts help you find the right solution for your production needs.
Why Reach Out to Us
We’re more than a distributor — we’re your long-term partner in plastic packaging machinery. With decades of experience and a commitment to reliable support, we make sure your operations run smoothly from day one.
- Expert Consultation
- Fast Response & Reliable Support
- 24/7 Technical Assistance
- Genuine Spare Parts
- Trusted by Leading Manufacturers
- Tailored Solutions
Need urgent assistance? Call us directly for faster response! Call Us Now
Still Have Questions? We’re Here to Help! Contact Us
Got Questions? We’ve Got Answers.
What types of machines does PT Saripersada International offer?
We supply a wide range of plastic bag and sack manufacturing machines, including Extrusion Machines, Circullum, Winders, Blow Film Machines, Cutting & Sewing Machines, Recycling Machines, and various spare parts.
Can I request a machine with custom specifications?
Yes, we can help you find machinery tailored to your production needs, including specific configurations or capacities.
Are all your machines from reputable brands?
Absolutely. We are the exclusive agent of trusted manufacturers from China, and Taiwan.
Is there a minimum order quantity?
No minimum required. Whether you need a single unit or several machines, we are ready to assist.
Do you offer a product catalog?
Yes, a complete catalog is available and can be sent via email or WhatsApp upon request.
How long does delivery take?
Delivery time depends on machine type and stock availability. Standard lead time is 3–6 months.
Do you provide on-site installation?
Yes, our technical team can assist with machine installation and setup at your facility.
What happens if the machine is damaged during shipping?
We ensure secure packaging and will handle any damage claims in line with our policies. We have up to a year of insurance outside of human error.
Does the machine come with an instruction manual?
Yes, all machines are delivered with user manuals. Training can also be provided upon request.
Do you provide maintenance and repair services?
Yes, we offer full after-sales service including regular maintenance and on-site repairs.
Is there a warranty for new machines?
All new machines are covered by a manufacturer’s warranty, with terms depending on the product type.
Can I order spare parts later on?
Yes, we supply official spare parts and can help you find components, even for older models.
Do you offer operator training?
Yes, we provide training for your operators, including basic operation and troubleshooting.
Is technical support available outside business hours?
Our support team is available during business hours. For urgent issues, special arrangements can be made.